Contact Us

Sales and new orders

Phone: (800) 475-9597
Email: Admin@aaxos.com

Hours:
Monday – Friday: 9:00 AM – 9:00 PM EST
Saturday: 10:00 AM – 5:00 PM EST
Sunday: closed

Already an Optimum customer? We cannot access, change, or troubleshoot an existing Optimum account. For billing, technical support, or changes to a live account, please contact Optimum directly through your account at optimum.com or the support number on your bill. Our line handles new orders and plan questions only.

Mailing address

Aaxos Inc
501 S Broadway, Hicksville, NY 11810

Complaints and compliance

For complaints, feedback, or compliance enquiries regarding Aaxos Inc, contact Zainab Khan at (800) 475-9597 or Admin@aaxos.com. We aim to respond to compliance enquiries within five business days.

Who operates this site

Aaxos Inc is not Optimum and is not Altice USA. This website is operated independently by Aaxos Inc. Optimum, the Optimum pathways logo, and all related marks are trademarks of their respective owners and are used here only to describe the services we are authorized to sell.